Liberty Pawn, Rapid City, SD

This is the only pawn shop I go to. The owner is a total angel and I have never had any pawn shop show as much compassion and understanding. I will never pawn/ buy or sell to anyone else. I get low balled 90% of the time but not at liberty, Tim gives what's fair and is honest wether he can take it or not that's just business. I think it's going to be one of the long standing pawns shops at the end of the day.

This is the first review I have left on any platform and for any business. I bought an item a few days ago it wasn't what I had expected. Despite it still working, I brought it back two days later and explained the situation to the owner. He was extremely understanding and thoughtful. He made zero hesitations to refund me my full payment in a situation where I feel he could have just as easily told me off. I can't remember being treated this fairly and respectfully by any business or organization in a long time. I was very impressed with my entire experience here and I feel like others should know. The staff was also friendly and willing to help answer questions as well. I will definitely do business here in the future and I recommend you do as well. We as consumers need to reward these kinds of places that prioritize being good people and treating others respectfully. Give these guys a shot!

I had this place rated 2 stars but after my last few experiences in there to buy things...they really deserve zero. I visit all the pawn shops at least once a week to look around and usually buy something - I expect to get deals as a frequent customer. Rarely here and definitely not lately - their attitude is "I don't know what this item is but it's worth $toomuch and I'll never budge from that number." So... I will not be back, and neither should you.

Brought a 14k gold watch in to pawn for a car repair bill and the guy said it wasn’t solid but plated although marked 14k and 14c on band and back and he argued with me it was plated…he wouldn’t even test it.. I told him i was a gold buyer and i buy gold he said “youre a gold buyer?” Hmmmpt ! He then proceeded to throw the watch back at me and said im not interested ..so i went down the road to First National and guess what solid 14k like i said including band…so moral of the story? Yeah 14c means 14k sir, its also marked 585 on band if you took two seconds to look. Your loss ahah .

This is the only pawn shop I go to. The owner is a total angel and I have never had any pawn shop show as much compassion and understanding. I will never pawn/ buy or sell to anyone else. I get low balled 90% of the time but not at liberty, Tim gives what's fair and is honest wether he can take it or not that's just business. I think it's going to be one of the long standing pawns shops at the end of the day.

These guys sold me a ps4 that ended up having some issues, all good i took it back got it exchanged. The second one ended up having some issues as well. When i went to take it back (they have a 5 day return policy, i got it 2 days ago) they discredited my words and didnt try to rectify the situation in any way. Not cool at all. Now im out 200$ and i have this ps4 that i have no use for. Real professional right? That being said they guy that helped me with with swap was real helpful tho i dont remember his name.

This is the first review I have left on any platform and for any business. I bought an item a few days ago it wasn't what I had expected. Despite it still working, I brought it back two days later and explained the situation to the owner. He was extremely understanding and thoughtful. He made zero hesitations to refund me my full payment in a situation where I feel he could have just as easily told me off. I can't remember being treated this fairly and respectfully by any business or organization in a long time. I was very impressed with my entire experience here and I feel like others should know. The staff was also friendly and willing to help answer questions as well. I will definitely do business here in the future and I recommend you do as well. We as consumers need to reward these kinds of places that prioritize being good people and treating others respectfully. Give these guys a shot!