1st Franklin Financial, Smyrna, TN

The staff was extremely helpful and friendly. They answered all my questions fully and were very polite. The customer service here really makes you feel welcome and cared for. Thanks guys!

OMG! What a pleasant experience. I sought a loan and took a while to gather the needed credentials. Wesley and Katrina were not only patient, but also so kind and accommodating during my visit. Thanks for providing me some financial relief during these stressful times.

I would like to say the service I received here was amazing! Was in and out in no time! Defintely would recommend this place for all loan needs. And thanks to Raymond for being such a great help!

Ray is awesome! Amazing customer service!

All around very professional and efficient. Made sure I was understanding every part of the loan process. Katrina was amazing and took excellent care of me during my visit. Very much recommended.

The costumer service is so nice, they are really helpful and friendly. I just got my second loan with them. 100% Recommend

I applied for a loan with this company only to be told I was denied, after I submitted all my documents, paystubs, and received a hard inquiry on my credit report all for NOTHING. I had a 628 credit score and is currently in the rebuilding credit restoration process to restore my credit. The reason for the denial was that I only had one credit card and no other accounts on my report. I could have been informed about this prior to submitting all of my documents, etc. The lady telling me thats all I needed to push it through, only to be told later UNFORTUNATELY I couldn’t be approved and to try back in 6 months. I wouldn’t recommend this company because of the lack of upfront transparency. The only positive I did receive was a referral to some other loan companies. What a waste of time and hard inquiry.

Staff was so nice! Would come here again if needed, highly recommend.