OneMain Financial, Houston, TX

Mickey was very professional and helpful in the process of getting my loan, very quick and easy process. I am very satisfied with the service I received from this branch.

I was very impressed with the professional treatment while getting a new loan. The associate was helpful and friendly

Christina was amazing. Everyone was very helpful and explained everything thoroughly! Answered all my questions and the process was extremely fast! Had funds the next day!

!!!!DO NOT BORROW MONEY FROM THIS COMPANY!!!! I have a title loan with them, the loan was for a total of $12,000.00 I owe $16,488.11, the 3 years that I have been making payments I haven't even touch the base loan, They will take your money and keep taking your money, they will give you a good amount up front but you'll never be able to pay it back. they will stack the interest so high you'll never be able to get out debt.

Man these guys were great! Eric and Jacqualyn were really informative and very nice. The whole loan process was smooth and worry free! I would definitely recommend them. No pressure at all and a comfortable environment.

I worked with Diane, and she seemed a bit irritated during the process. Our initial conversation, when I didn't want to answer specific personal information, she seemed to get loud and irritated with me. I didn't really appreciate that. Second, when we were finalizing the loan process, she offered me the insurance and incentives to add on. I did not want to add those on, and she seemed frustrated with that as well. Additionally, she seemed to probe too much as to why I did not want to add any additional insurance to the loan. I do not feel as if I needed to answer that, but she held up the process until I did, so I went ahead and answered. I could feel her frustration because I could see her via webcam. All in all she wasn't too bad, I just feel like she can use more calmness in her demeanor, and not be so pushy. Again, I know it's a high stress job, she has numbers to hit, so I give her grace in that regard. But, decorum should always be a commonality when working in customer service.

I give Eric/ AT COOPERFIELD Location a five star rating, for his professionalism, attentiveness. He was fast and courteous, i received more than i asked but just we I needed.