Speedy Cash, Kyle, TX

Called ahead to make sure I could cash a check- gave them the name of the company, name of bank, type, amount, and even explained it was based in New York and the company’s office wouldn’t be open to verify. Lady said it would be fine. So I drove 45 minutes. Once there they told me that the office wasn’t open so they couldn’t verify but they also had them in their system once this year, so it had been previously verified. When I brought up the phone call, They told me I was told the wrong information. When I said I was stranded because they had told me to drive down, they said there was nothing they could do and then they LITERALLY locked themselves in the back office so they didn’t have to interact with me. … I don’t even have words for the type of customer service given.

When im paying almost $10.00 to cash a paycheck your staff should consider where they want to work before facing customers and not able to try to greet you and say something polite like "thank you".

Absolutely stellar team here, Victor was incredibly courteous and well informed.the process was made incredibly easy and quick while never feeling rushed. Every staff member I interacted with was remarkable, I wish I could remember their names. Victor makes that location shine!

My families experience at this Speedy Cash was a successful one. The associates are very knowledgeable and "Speedy" when it came to what they needed. The staff at Speedy Cash worked in a professional manner, educated my family on exactly what they needed and quickly but thoroughly got them up and out of there. I highly recommend this Speedy Cash location!

The two ladies that helped me receive my loan today at SpeedyCash had optimal customer service. Very professional. They are exactly the type of people I’d have working for me if I had my own business! Thank you