Prosperity Bank, Snyder, TX

Prosperity has changed their webpage, and now I can't log in to see my information. Called the bank 3 times and was disconnected each time when they transferred my call. The number on their letter is "not a working number", and the letter they sent isn't helpful. Just makes me want to move my account to another bank.

I tried using the ATM at prosperity bank on 12-5-15 and it was not working. It kept saying it could not read my card. So I went to another bank knowing I would have to pay some sort of fee for using their ATM. I was SHOCKED when I looked at my account and saw that not only did the bank that I went to charged me a fee but prosperity also charged me a $3.00 fee to get my own money. Needless to say I will be looking for a new bank home VERY SOON!

Every time I call needing to handle something in regards to my account, im transferred and left on hold for long periods of time - if i ever even get put thru to someone!!!! Horrible customer service and wait time is just ridiculous. Very annoying!!

Every time you need a new debit card something gets messed up.

Great

I transferred money into a friend’s account. The next day I was called into the bank and the branch manager and president of the bank started asking questions on why I did this. I was also asked to write a statement. About a week later I received a letter stating that they would no longer service my account and gave me 30 days to close it with no explanation as to why.

Prosperity has changed their webpage, and now I can't log in to see my information. Called the bank 3 times and was disconnected each time when they transferred my call. The number on their letter is "not a working number", and the letter they sent isn't helpful. Just makes me want to move my account to another bank.

I tried using the ATM at prosperity bank on 12-5-15 and it was not working. It kept saying it could not read my card. So I went to another bank knowing I would have to pay some sort of fee for using their ATM. I was SHOCKED when I looked at my account and saw that not only did the bank that I went to charged me a fee but prosperity also charged me a $3.00 fee to get my own money. Needless to say I will be looking for a new bank home VERY SOON!