ACE Cash Express, Waxahachie, TX

Today, on 11/15/22, Ace Check representative by the name of Michael was so helpful. He informed me about the Visa debit cards and how I can get my payroll check early in advance. So much good information. Thank you Michael for your helpful information and your beautiful, friendly smile.

Poor customer service False advertising on there website! There associate Michael was rude unprofessional, no knowledge of what he's doing a complete ignorant and treated me like I was a criminal. First he asked why would someone give me a $500 check and what it is for and then he said I will not accept it because I do not like the way your check look. I gave him my driver's license and all my information including my SSN. Then he ask for the name of the person who gave me the check, his address, and contact number. I couldn't give him the contact number so he said he can't help me in a rude and unprofessional way. My check by the way says ‘Pay to the order of CASH’ which is acceptable and legal. I do understand some won't accept it that's why I came here to ACE CASH EXPRESS because there website says “ACE been cashing all kind of check for 50 years. We even cash HARD TO CASH CHECKS. ALL YOU NEED IS YOUR VALID, GOVERNMENT ISSUED ID.” I guess so much for that. It is just a false advertising.

Malak was a pleasure to meet and assisted me with a smile, opened an account for me that will ultimately save me money, cashed a check and did this all efficiently. I highly recommend Ace Cash Express Waxahachie! Thanks Malak!

Today we went to cash a check for my granddaughter. Ben was filing in for someone today. He was so kind and friendly, his boss told him it was up to him to cash. He did and said he believed and us and trusted is. Thank you so much for believing us. You are awesome.

Hi my name is Julie I came into cash my 401(k) with ace check cash express what is your name Michael was very pleasant help me very efficiently went through all the way channels to make sure I could get my 401(k) check cashed in a quick fashion I will return

Today, on 11/15/22, Ace Check representative by the name of Michael was so helpful. He informed me about the Visa debit cards and how I can get my payroll check early in advance. So much good information. Thank you Michael for your helpful information and your beautiful, friendly smile.

Poor customer service False advertising on there website! There associate Michael was rude unprofessional, no knowledge of what he's doing a complete ignorant and treated me like I was a criminal. First he asked why would someone give me a … More

Today we went to cash a check for my granddaughter. Ben was filing in for someone today. He was so kind and friendly, his boss told him it was up to him to cash. He did and said he believed and us and trusted is. Thank you so much for believing us. You are awesome.