Tim Kelly, Loan Consultant at loanDepot, NMLS #376030, Fairfax, VA

We have asked Tim to lead our mortgage process 3-4 times now over the years. He is always honest, helpful and hardworking. He and his team go above and beyond to make sure their clients get the best rates and understand the process every step of the way!

Tim Kelly and his team made my home purchase easy. The process was explained clearly. The interface for uploading documents worked well. I got regular updates and I appreciated the information in the personalized videos they provided. Anytime I had questions I was able to reach Tim or the right person on his team. *And* I got an amazing rate for my 30 year fixed loan. Excellent service. Would recommend to friends without any reservations.

Tim Kelly and his team have been impressive from the start. This has been my wife and I's first home-buying experience and we were referred to Tim and Highlands Residential Mortgage. They made the process clear, understandable and a lot less stress than I would have assumed after hearing horror stories from other friends who have bought homes. Tim and his team sent regular updates as well as informative videos detailing the steps in the process as we went through getting our loan and purchasing our home. Tim went an extra 7 miles by creating short videos specifically to my wife and I, answering questions we had emailed him and he was also always communicating his availability to us if we had questions or concerns. I couldn't imagine someone having a better experience and honestly, just read the emails and watch the videos and you will be well informed and then get the requested documents to them via their app or email and you will have a great experience too!

Tim Kelly and his team were great to work with on the purchase of our new home! They were very through with the entire process and educated us at each step along the way. Any time we had questions, Tim and his team were available to help via phone, text or email. The email video and check-ins along the way were such a nice touch as we knew exactly where we stood in the process and what was needed next from us. Very professional, timely and helpful! Highly recommend and would work with them in the future!

Tim took amazing care of my clients like always. He kept everyone up to date on where things were through the process. He was responsive and always made sure to answer all questions and fully explain things. Tim also helped my client get a phenomenal interest rate!

I recently had the pleasure of working with Tim as my mortgage consultant, and I can't say enough good things about the experience. Tim truly made the entire process easy and quick. He was always available to answer my questions, and his responsiveness was impressive. One standout aspect of Tim's service was his loan platform. It was efficient and user-friendly, making document uploads, progress tracking, and form signing a breeze. Tim made it feel surprisingly simple. I recommend his services to anyone in need of a mortgage consultant.

We have asked Tim to lead our mortgage process 3-4 times now over the years. He is always honest, helpful and hardworking. He and his team go above and beyond to make sure their clients get the best rates and understand the process every step of the way!

Tim Kelly and his team were great to work with on the purchase of our new home! They were very through with the entire process and educated us at each step along the way. Any time we had questions, Tim and his team were available to help via phone, text or email. The email video and check-ins along the way were such a nice touch as we knew exactly where we stood in the process and what was needed next from us. Very professional, timely and helpful! Highly recommend and would work with them in the future!