Moneytree, Kent, WA

I would like to thank the two Ladies who were working Friday night 6/4/16. They went way beyond their duty to take care of my needs. Both were very friendly and are the perfect kind of people we need to work in places that deal with the public. I will definitely bring my business back there again.

This place deserves -5 (negative) stars. Strictly for customer service. I don't write negative feedbacks at all but this place made me do it! One of the tellers that was helping did not even explain what do to and how to do it as I needed to send money from WU, she was consistently focused on other things, talking with other workers while helping me! I just hope that you guys would give better service to people who are in a hurry! Hopefully that was my last time there!

This place doesn't give away the company's free pens..the pens that advertise their business! You used to be able to go inside and grab a pen off the countertop, so u could fill out their required paperwork, but now the tellers hoard them behind the glass windows! So I have to stand in line for 10 minutes just to get to the window and ask to use their pen! Next, another 10 minutes passes becuz I've got these papers to complete! Wow, money tree! I thought you would want customers to have your company logo circulating throughout the community!

Manager is terrible no help at all, continually kept putting her finger in my face telling me to shuttup and being rude because i was trying to explain something all she kept saying is it's not their policy and that i was lying I'm sure it isn't policy but that doesn't stop some people from doing something which is probably what happened, super unprofessional and a terrible the manager there seriously needs to learn how to talk to people.

Angelita, was very rude to me today because I misunderstood her over the mask. I apologized for misunderstanding, but she continued to make me feel stupid for not hearing her correctly. She was cold the whole rest of the transaction, I am so sorry I even bothered coming in. I won't be back.

I would like to thank the two Ladies who were working Friday night 6/4/16. They went way beyond their duty to take care of my needs. Both were very friendly and are the perfect kind of people we need to work in places that deal with the public. I will definitely bring my business back there again.

This place deserves -5 (negative) stars. Strictly for customer service. I don't write negative feedbacks at all but this place made me do it! One of the tellers that was helping did not even explain what do to and how to do it as I needed to send money from WU, she was consistently focused on other things, talking with other workers while helping me! I just hope that you guys would give better service to people who are in a hurry! Hopefully that was my last time there!

This place doesn't give away the company's free pens..the pens that advertise their business! You used to be able to go inside and grab a pen off the countertop, so u could fill out their required paperwork, but now the tellers hoard them behind the glass windows! So I have to stand in line for 10 minutes just to get to the window and ask to use their pen! Next, another 10 minutes passes becuz I've got these papers to complete! Wow, money tree! I thought you would want customers to have your company logo circulating throughout the community!