Movement Mortgage - Brandy Nelms MLO#119596, Lacey, WA

I used Caliber to buy my first home and worked with Amanda, she was absolutely amazing! This team is soo responsive. Usually getting answers to my questions within an hour or so. I had no idea what I was doing and Amanda explained everything and made it so easy. We even were able to close a week early! I have recommended Caliber to everyone! Truly made everything easy and smooth as possible, explaining all my options along the way. I am definitely a customer for life.

There is nothing more anxiety producing than having to move - and moving from one state to another is worse! But we got through it with the patience and care from the Caliber team! Amanda and Alexis were wonderful; they answered questions, provided support, and explained every step of the way. And did i mention members of the team were patient? Yes! Can't say that enough. We're now settling in and with each day enjoying our new home. We loved working with the team and highly recommend them. Thanks so much!

I first started working with Brandy and Amanda back in 2018 when they were with a different company. I was buying my first home and was so pleased by how well they explained the mortgage process. They held my hand and walked me through it so smoothly that I had nothing left to worry about. Everything went off without a hitch. Fast forward to 2022. I found myself in a position to refinance my home. Brandy and Amanda were now with Caliber. Based on the excellent service I received before, I came back. Amanda helped me look at the variety of options which were available to me and was clear about what I would need to bring when it was time to sign off on the loan. When I was finally ready, Amanda and Brandy were both out of the office. Who would help me?!?! The appropriately named Hope, that's who. I sat in her office and talked her ear off. She was so warm and lovely- it felt like we were just friends catching up. Then Alexis jumped on to help me through the rest of the process. Our email back and forths brought me so much joy. When signing day came, Amanda met me at the title company with a little gift basket in hand. It was such a sweet final touch. This was not an easy process. My situation was complicated and frustrating, for sure. But I knew these women had my back. The communication, support, guidance, and connections I made from this has made this the best experience. I recommend Caliber Home Loans without reservation.

We worked with Hope here at Brandy Nelms' Caliber Home Loans for our first home buying experience. Brandy and Hope were incredibly responsive, proactive, informative and very encouraging. They clearly have a great and efficient team. I would definitely recommend this lender based on my experience home searching with them.

Constant contact in what took nearly 1.5 years to complete because of the intiial difficult market for first time homebuyers to buy in up until now. Once we were able to find the right home, we were already set to go because of Brandy's team. While in process, we were in contact daily. I would definitely recommend the team and work with them again!

If you're searching for a great mortgage team, look no further! After having so many issues with a previous mortgage company giving us the run around, and so many issues for about three months we were sent to Brandy and her team. Everyone we delt with was very polite, understanding of the situation, and very knowledgeable. We should have contacted them to begin with. They were finally able to help us close on our house, and they also did it in a matter of a couple weeks! I will forever be grateful for Brandy and her team! A five star review is certainly not enough, and I will forever recommend anyone looking to purchase a home to contact Brandy and her team!

Had a terrible company that took forever to do anything and wasted my time. Brandy and her team came in and had us from start to finish in less than a month. Amazing job by everyone involved and I would recommend to give them a call if you need financing. It was a great experience and I will be coming back again if I ever need to!

I used Caliber to buy my first home and worked with Amanda, she was absolutely amazing! This team is soo responsive. Usually getting answers to my questions within an hour or so. I had no idea what I was doing and Amanda explained … More