Qualstar Credit Union - Renton Branch, Renton, WA

I've had a great experience banking with them since they were Safeway Credit Union. However, trying to use their online services usually get me locked out of my account info. And updating info is nearly impossible online.

Everyone is very friendly and helpful had to get papers notarized was very fast and efficient....

Yvonne was a miracle worker. She gave me a a personal loan for a debt consolidation. I never thought that was possible. Interest rates for my credit cards ranged from 23% to 36%. My debt consolidation loan is 12.99%. I will be saving over $500 a month. I am so grateful and will now have peace of mind. She was amazing.

During this Covid-19 crisis, I've not been able to work nor have I received unemployment yet. I have have bills that automatically comes out of my account. Even when there's no funds available QCU pushes the payment through. I now have 20! Overdraft charges on my account! I thought they would ease up on the charges since I'm not working.

Applied to open a basic checking account over the internet. Received a letter stating I was being denied a simple bank account because of my "misuse of credit" as determined through a credit check. I have no clue were they came up with this since my credit is just fine and I'm baffled by who authorized them to run a credit check because it wasn't in their application disclosure. And what bank runs a credit check to open a basic account? With hundreds of banks at the public's disposal they seem to care less for new business.

I've had a great experience banking with them since they were Safeway Credit Union. However, trying to use their online services usually get me locked out of my account info. And updating info is nearly impossible online.

Yvonne was a miracle worker. She gave me a a personal loan for a debt consolidation. I never thought that was possible. Interest rates for my credit cards ranged from 23% to 36%. My debt consolidation loan is 12.99%. I will be saving over $500 a month. I am so grateful and will now have peace of mind. She was amazing.

During this Covid-19 crisis, I've not been able to work nor have I received unemployment yet. I have have bills that automatically comes out of my account. Even when there's no funds available QCU pushes the payment through. I now have 20! … More