Fifth Third Bank & ATM, Charleston, WV

This bank has policies that change according to what’s convenient. I opened my account a year ago with a check from my retirement company. It was available in 24 hours. I deposited a check from that same company last week and was told it would be held for ten days after being told it would be available on the next business day. Poor business ethics and horrible customer service. If you want a reliable bank I would not recommend them and I will be closing my account as soon as they release my funds from my last deposit.

Wonderful bank. Carrie and her staff are first rate and take care of their customers. Big bank with a personal touch.

10 STARS is just not enough to describe the level of customer service and kindness you will receive from this bank. Not only was Shannon professional, she is personable and knowledgeable. Opening an account here is as smooth as silk pie. Everyone is welcoming the moment you enter the doors. Nice clean environment. Parking is located in the same structure which matters downtown can be difficult for parking.I Highly recommend this bank for your personal to business needs. You will not be disappointed come in and say hello! Great experience thank you everyone keep it up! Thank you for elevating how customers should be treated 😀

Matt down at the fifth third bank in Kanawha city really cares about his customers and he got the stop payment off of my account nobody eles did there job but him I really appreciate him

This bank has policies that change according to what’s convenient. I opened my account a year ago with a check from my retirement company. It was available in 24 hours. I deposited a check from that same company last week and was told it … More