Nuvision Credit Union, Fairbanks, AK

The absolute WORST CU I have ever dealt with. NEVER able to get ahold of anyone on the phone. When I did go to the branch I waited over an HOUR! The girl was rude, did not know what she was doing or how to help me. Horrible customer service. DO NOT BANK THERE.

Went in to open a new account for my daughter, Encountered the most rude teller I have ever dealt with there. My family will diffinetly change banks !!!

Wish I can give less than 1 star. Unhelpful annoying and waste of time using this bank. Not sure how people use it for so long.

They have really gone downhill. It’s been a long decline but since NuVision took over they’ve had empty ATMs and inconvenient location hours. I joined Denali Alaskan years ago out of convenience and it’s very disappointing to see all that gone.

We have been banking here for 30 years, it's turned so terrible we are leaving. I'd go anywhere but here.

I have not had any problems with Nuvision. They always help me anyway they can. They are almost always friendly with me. In the recent past, they were short handed and just like all other businesses they tried best. Very happy with Nuvision!

0 STARS Read the other reviews they will hopefully steer you clear nothing but issues with this bank good luck with their customer service team. They will not last long here with the way they run their business. Good luck with your new location you are building. Must be lying for it with the hidden fees!

Worst bank I have ever dealt with no one answers the phones they don’t call back. They charge fees for insurance claim they never got it from the dealership. What a joke but they got my contract emailed a rep with insurance information never got taken care of. AVOID THIS BANK AT ALL COST.