Truist, Lady Lake, FL

One of the slowest branches you can go to. If there’s only 2 cars in line it shouldn’t take 45 minutes to make one deposit.

This HAD been our bank for YEARS for not only personal accounts but for our business as well. Their mistakes and lack of communication has cost us time and money! We closed our account 9 months ago and we are still getting statements! I've called and left messages about this and SURPRISE no call back! The features the bank offers are great, the problem is the staff.

Best bank around . Mike and Belle Star amazing managers . Will help you in any way. I left Wells Fargo and so happy to be with Sun Trust Lady Lake . They have a great staff and managers. So friendly and love the dog treat for my puppies.

Horrible experience this morning. I went to cash a check. I have an account there. There was a problem and all everyone, I talked with four people at the bank, could tell me was that they didn’t know me and they couldn’t help me. Bogus. I figured out what to do so there wouldn’t be this problem in the future. All they could tell me was no. The manager needs to be better trained in customer service. He was bad. Kept telling me no they couldn’t do it. The solution was easy but I had to think of it myself.

What a joke! Worst bank in the area......never had an experience like this. Closed checking but still had active credit card. Locked out of on line banking no record of my account found! Guess I dont owe them the balance on card???

I would rate them a zero if I could. They literally stole my money a few months ago. Truthful they are not. Wish they would not have bought out SunTrust. Worst bank in the area. They are thieves!

This HAD been our bank for YEARS for not only personal accounts but for our business as well. Their mistakes and lack of communication has cost us time and money! We closed our account 9 months ago and we are still getting statements! I've called and left messages about this and SURPRISE no call back! The features the bank offers are great, the problem is the staff.

Best bank around . Mike and Belle Star amazing managers . Will help you in any way. I left Wells Fargo and so happy to be with Sun Trust Lady Lake . They have a great staff and managers. So friendly and love the dog treat for my puppies.