Fort Dodge Family Credit Union, Fort Dodge, IA

Best local credit union! They have helped me and my family so much through the years. Incredibly friendly knowledgeable and helpful staff.

Been banking here for quite a few years now and I have always been very pleased with the customer service. Fast, easy, and friendly. Mike got me approved for an auto loan and got me in and out of the office within less than 5 minutes. This is the place to go, I wouldn’t recommend anywhere else!!

The loan officer, Mike, is the reason why I was able to refinance my person loan and get my own place. I haven't had a more professional experience in a bank ever. I have been with them for a year now and have nothing but positive things to say.

I was in the market for a motorcycle, Terry Case at the credit union was very helpful and quick on reply’s. As well as making sure I got a bike that is worth what they where asking. I think he went above and beyond. Everyone there always does ive been banking here since I was 15-16 I’m 25 now never once have I had a problem.

Was very happy with the service that I received today. Inquiring about a loan and Mike was very helpful. Answered all my questions and was very prompt in giving us the information we needed. Thank you, Mike, for all your help. Very appreciated.

Worst bank I’ve ever banked with. They are closed by 5pm, closed on weekends. There cards are from an external source so if you have an emergency or someone does fraud they can’t help you . You need to be going in circles with different representatives. On top of that instead of offering their assistance the first thing the lady offered was to close my account. I have been a member for over more than 4 years. You can’t use Apple Pay, you can’t use Zelle and at times you can’t withdraw a certain amount of money. Overall I do not recommend this bank. Will definitely close my account and look elsewhere.

Been banking here for quite a few years now and I have always been very pleased with the customer service. Fast, easy, and friendly. Mike got me approved for an auto loan and got me in and out of the office within less than 5 minutes. This is the place to go, I wouldn’t recommend anywhere else!!

Best local credit union! They have helped me and my family so much through the years. Incredibly friendly knowledgeable and helpful staff.