Its like pulling teeth to get these people to do their job and actually answer the phones in that location! They literally pick up the phone and hang it right up, forward your call to voicemail after just one ring. I have even heard them sigh when they are forced to answer the phone. VERY RUDE AND DISRESPECTFUL employees. There's an older man who works there that is very nice and helpful, his name is Randy, Tidy is also very sweet, but other than those two, horrible, HORRIBLE customer service!!!
Sidney Thevenow
1 year ago
Never answer the phone and are hard to work with. Employees are nice but you have to actually be in the bank to get anything done.
Joe McCord
1 year ago
Best bank in Madison! I have been a customer for close to 40 years! Employees are out of this world!
Dakota Dotson
1 year ago
If I could only give no star I would their very slow and they won't answer the phone
Ethan Cline
1 year ago
Fast and friendly
Jenna Monday
4 months ago
Its like pulling teeth to get these people to do their job and actually answer the phones in that location! They literally pick up the phone and hang it right up, forward your call to voicemail after just one ring. I have even heard them sigh when they are forced to answer the phone. VERY RUDE AND DISRESPECTFUL employees. There's an older man who works there that is very nice and helpful, his name is Randy, Tidy is also very sweet, but other than those two, horrible, HORRIBLE customer service!!!
keagan lebre
4 months ago
Love getting idk for an answer.
Sidney Thevenow
4 months ago
Never answer the phone and are hard to work with. Employees are nice but you have to actually be in the bank to get anything done.
Jenna Monday
1 year ago
Sidney Thevenow
1 year ago
Joe McCord
1 year ago
Dakota Dotson
1 year ago
Ethan Cline
1 year ago
Jenna Monday
4 months ago
keagan lebre
4 months ago
Sidney Thevenow
4 months ago