Ruoff Mortgage, Plymouth, IN

My husband and I cannot say enough wonderful things about our first experience with Ruoff. They were so helpful and prompt. They addressed all of our questions and concerns without feeling like we were left in the dark or just another paycheck. They discussed our options and listened to us. Thank you, especially, Jessica Prater and Steve Hissong.

Whitney was able to pre-approve us quickly (we were on a time crunch!) and made the process very smooth! She was there day and night to answer all of my questions! We love our new home and will continue to recommend Ruoff for anyone buying a new home!

Steve is amazing. He walked us through everything we needed to get approved. Answered all the questions along the way. Really went above and beyond.

Talked with Jessica in August of 2020 who suggested I just get a better paying job during the midst of covid. Whitney was very nice and helped us work on our credit. But once we were finally approved no one reached out to help guide I. What the next steps were until we were already closing on our house. Highly recommend Laurie over at Interra Credit Union. She kept us well informed and educated about the process.

I worked with Steve Hissing & Ruoff Mortgage on the purchase of my first home. The level of care, attention to detail, and professionalism demonstrated by Steve and his team far surpassed my expectations. As a first-time home buyer, I really appreciated Steve’s honesty and transparency throughout the mortgage process. His team stays on top of every detail and is there for you every step of the way to answer any questions and address any concerns. I highly recommend Steve Hissong & Ruoff Mortgage.

Steve and his team we on top of getting everything handled! We were nervous about the loan process and had such an easy and wonderful outcome! Any questions wether loan related or home related we were able to go to them and get an answer and reassurance quickly! Ruoff made it a quick and easy process and we are grateful for that! Managing their clients and their needs is a tough thing to do but the Ruoff team went above and beyond to make purchasing possible!

Steve is awesome. Guided me through the process and Ruoff's app/website is really cool. Let's you know where you are in the process and what needs to be done next. Very easy process.

Steve went above and beyond to help me get the best deal possible on my refinance. He knew the situation I was in and did his best to ensure I closed in the best position possible under the circumstances.