Fifth Third Bank & ATM, Greenville, MI

The local branch is good, people are good there and helpful. It's the 800 number and larger matters that can't get figured out 9-5.

5/3 Ruined Christmas this year. I deposited my paycheck, from a large, reputable company in Greenville MI that partners with 5/3. The check was from on a local bank. 5/3 decided to put a hold on the check for 9 days. I will not have access to the funds until Christmas morning. There is no reason for the hold, the check is from a local bank account. Thank you 5/3. I canceled the Christmas Party and will be incurring late fees on 2 accounts because of the hold you put on my paycheck. ***5/3 replied and asked me to call them about this issue but did nothing to resolve the situation... All they did was waste more of my time...

The best thing is the ATM. Don't go inside or the drive thru. Your fastest and friendliest experience will be with the ATM. I promise.

At the Greenville branch, all of the employees are very helpful & friendly. If the bank is busy you might have to wait, but when it is your turn they give you their complete attention. I use this branch & would recommend this bank to everyone.

Please fix/maintain your ATMs. I used to enjoy depositing cash at the ATMs here until one had an issue and appropriated $20 from me. On the day of the ATM issue the other ATM was not even operational. I filed a dispute, got a credit and have to wait 30-90 days for 53 to decide on my dispute. I feel like if 53 cared about my business they would settle these simple disputes more quickly. Do yourself a favor and avoid the ATMs here.

This bank is trash. We have had an account here for 5 years and have never experienced such terrible service. They have been holding our money for a week with zero explanation as to why. The 5/3 definitely stands for worse, not better. I'd give 0 stars if it were an option.

5/3 Ruined Christmas this year. I deposited my paycheck, from a large, reputable company in Greenville MI that partners with 5/3. The check was from on a local bank. 5/3 decided to put a hold on the check for 9 days. I will not have access to the funds until Christmas morning. There is no reason for the hold, the check is from a local bank account. Thank you 5/3. I canceled the Christmas Party and will be incurring late fees on 2 accounts because of the hold you put on my paycheck. ***5/3 replied and asked me to call them about this issue but did nothing to resolve the situation... All they did was waste more of my time...

Needed to set up an account before starting a new job and Axel was extremely fast and helpful in the process definitely recommended banking with these guys they really know their stuff