BlueOx Credit Union - Portage, Portage, MI

Leslie was more than helpful. So nice to talk to real people, who work hard to make your life easier! That's why I will never switch my accounts to another CU. We've had an account at BO for more than 35 years. Thank you to everyone who works there! Even the merger was seamless. Teri and Leo

Very good service once you get a person. All are polite, personable, knowledgeable, and check if they are not sure of answer. Also they understand the software. 3 stars because it is disingenuous that EVERY time I call they are experiencing longer than usual wait times. I DO appreciate that they call back and you don't have to listen to their ON HOLD talk.

We are so happy that we choose Blue Ox for our banking services. Jeremy Vernon held our hand every step of our loan process. An outstanding member of Blue Ox. The personal care he gave us was beyond the standard customer service. It was an absolute pleasure to work with Jeremy. I highly recommend using Blue Ox for your banking services.

I was having problem over the Labor Day weekend with the phone system and the online system. I called today and spoke with Leslie! She was wonderful! She took care of what I needed done, then went above and beyond to make my banking easier in the future! Thank you Leslie!

I recently opened account for my small business at Blue Ox. I worked with Jeremy and Jodie who were both incredibly professional and helpful. Emails were responded to promptly and all my questions were answered. Looking forward to being a long-term customer!

To whom it may concern: Leslie, she is an awesome person. My past experience with her has been great. She made me feel like I was part of the family. She went over and above. I can tell that she is a peoples person because, she took her time to make sure that, I the customer was taken care of, or should I say the family member? Whatever Blue Ox mission Statement is she is definitely on point. Leslie, thank you for being very professional and caring and taking your time to explain everything. Companies need more people like Leslie! I would definitely recommend friends and family to become members of Blue Ox. On a scale of one to 10. I would have to give her a 10. Have a great day!!

I was very pleased with my overall experience with Leslie Martin. I had to add an external account and Leslie was not only fast and thorough but she was polite and pleasant the entire time. She also followed up with me the following morning to complete the process. This customer focused attitude and attention to detail is why I love BlueOx Credit Union (Formally Bi-County).

Hello... I spoke with Jody n she was very pleasant n helpful. I am impressed with her knowledgeable responses in relation to my questions. On a scale of 1 to 10 with 10 being excellent, I give her a 10!! Thank you Blue Ox n thank you Jody!! U represent the CU extremely well!! Happy Thanksgiving to everyone there!!