Telco Community Credit Union- Hickory Branch, Hickory, NC

Clinton was amazing!! Thank you so much for your help and support!! It was a pleasure meeting you and working with Telco!! Highly recommend this bank and bank location!!

Telco is a great bank. I’ve been a member for going on 6 years and I’m glad I made the switch. Their staff at the hickory branch is always very friendly and helpful. Their loan agent is awesome. He makes things happen and is always thorough with the process. Not to mention, they have great rates.

Poor communication with members, the staff is friendly. But, this branch does not have much going for its location. They reach out to other business for free goodies to give away to its members. So, does it truly come from the branch! The lack of communication, hold time, and return calls, is unbelievable and unacceptable. Will be closing 2 accounts here, sadly but true. Hopefully when they move to the new building off HWY127 different area, maybe new upbeat and professional attitude. So, just blame it on Covid- every business does. No such thing as members first!

So helpful and amazing staff. Went in about a loan. Super helpful and pretty fast. Got all the info I needed and the loan. Thank you again!!!

I would love a call from the owner of Telco. I’m sure he would like to hear just how 1star his 30year customers have been treated lately. I’m ashamed for them and ashamed I’m leaving a 1star review as I don’t think I’ve ever done this for anyone.

This branch has been an amazing experience through my transition from teenage to adult years. Everyone there treats you with the dignity and respect we all rightfully deserve. All around good caring staff. Thank you guys for being there when I don't have a clue what to do sometime!👏👏👏👏 …

I have always went to the Hickory branch at the old location but now choose Morganton. I have always liked Telco and have been a member for around 15 years or so, but the phone call I just had with an operator has me second guessing Telco period. I called to get in touch with someone at a branch, the operator said who do you want to talk to? I said just patch me through to the Hickory branch (I know the people there a little better). She says well I can't just patch you through..... I have to know who you want to talk to.... Okay nevermind I am good!

There's not.much good about Telco aside from it being a credit union. The new location is god awful. No longer in Hickory, in one of the worst traffic areas on 127. Building is nicer but getting in and out is an absolute worst nightmare. Not to mention they didn't even inform their members of the change of location. Found out from a piece of paper in the window of the old location's door.