Gate City Bank, Dickinson, ND

I have been banking here for years! Stephanie Dinius was phenomenal to work with when I needed to get another car loan! She’s very personable and professional! I was in Minneapolis and needed to start a car loan ASAP, as I fell in love with one at a BMW dealer. She was right on it and got everything started right away! Thank you, Stephanie! I love my new 2022 BMW X6 M Competition!

Personal banking is great! However getting your titles after paying off loans or selling for us has been terrible "sent" 2 of the three titles which we haven't seen. Keeping our fingers crossed for the last one.

My mother called and asked that no money leave her account, as she has NO income as she is waiting on SSI due to medical concerns, and I’m working my a$$ off to help support her and my 2 children. Well, the teller lied, said nothing would leave her account, and now my mother is negative over $400 so I will have to get a second job and give up the 3 days a week I get with my kids to pay that off even though the teller LIED to her. I left this bank long ago due to miscommunications like this and I am just beyond upset.

Opened an account online. My first visit to the bank I found to be a big disappointment. The teller was extremely rude pretty much she talked down to me. Also she didn’t even offer me my instant debit card that I was not aware was available at the time. You can’t get the instant card unless Libby is opened they close at 4pm wow what happened to bankers hours. My advice would be to have some training on how treat customers especially new ones. 9 to 5 banking hours for the lobby especially if important things you need to have done can only be handled in the lobby. I would definitely recommend using US Bank very professional and friendly tellers who treat you with respect and are genuinely pleased to have you as a customer.

Stephanie was really easy to work with, very straight forward on what i needed to do, and what would work best for me. She was able to lower my interest rate 13%!!!!!!!!!!! She really does care about her customers. We love our new Avalanche, Thank you so much!!!

Gate City bank is very customer oriented. I live out of state and opening a business account is super smooth. They are the most accommodating, friendly and they will help you whatever your banking needs. The No.1 Bank in the world 🌎!!!!!!! …

I have been banking here for years! Stephanie Dinius was phenomenal to work with when I needed to get another car loan! She’s very personable and professional! I was in Minneapolis and needed to start a car loan ASAP, as I fell in love with one at a BMW dealer. She was right on it and got everything started right away! Thank you, Stephanie! I love my new 2022 BMW X6 M Competition!

Opened an account online. My first visit to the bank I found to be a big disappointment. The teller was extremely rude pretty much she talked down to me. Also she didn’t even offer me my instant debit card that I was not aware was available at the time. You can’t get the instant card unless Libby is opened they close at 4pm wow what happened to bankers hours. My advice would be to have some training on how treat customers especially new ones. 9 to 5 banking hours for the lobby especially if important things you need to have done can only be handled in the lobby. I would definitely recommend using US Bank very professional and friendly tellers who treat you with respect and are genuinely pleased to have you as a customer.