Fifth Third Bank & ATM, Huntington, WV

Worst customer service experience last few days. Closed one account opened another due to upcoming divorce. Had to make 3 trips to bank to get debit card to work, which was fine by a manager that was training which I found later was probably the problem with why the person doing my closing and opening of account didn't know what she was doing. She lied to me, answered all my questions wrong. It was a terrible experience. I will definitely not ever change anything again rather than just closing out my account completely. Total nightmare

I got a tax refund check from the U.S. treasury and tried to put it in the bank and the Hal Greer Blvd location. The teller said she don’t know when funds will be released.Banks REAL banks don’t put holds on a U.S. treasury checks!!!!!banks like this one wants to do away from cash all together!!!

Wow these people are great specially Karen... she is the best bank employee I have ever met and if Fifth Third is wise she will get recognition. Thank you Karen for making my banking experience great...specially after being treated so bad at Huntington bank.

Worst bank I've ever had to deal with, I'd never recommend them to anyone. The time and money they've took from me is disgusting, I hope no one banks with them

This location's staff is outstanding. It would be difficult for me to say express how many times I have had an issue and their staff has always been able to give me answer on what I or they have needed to do to get issue resolved. Great teamwork and sound professionalism. Great customer service!!!!

I want to say the person that helped me with my inquiry her customer service was phenomenal. A few weeks after my visit to the branch this person even called me on my cell phone to make sure I had got my new debit card in the mail. ...I will look at my bank folder later and mention her name....this person definitely deserves recognition for her outstanding service.

Worst customer service experience last few days. Closed one account opened another due to upcoming divorce. Had to make 3 trips to bank to get debit card to work, which was fine by a manager that was training which I found later was probably the problem with why the person doing my closing and opening of account didn't know what she was doing. She lied to me, answered all my questions wrong. It was a terrible experience. I will definitely not ever change anything again rather than just closing out my account completely. Total nightmare

My home bank!! Friendly and helpful staff!! Amy 💙💙💙💙 …